Refund and Returns Policy
At IPTV Smarters 8K, we aim to provide you with the best IPTV experience possible. Please read our Refund and Returns Policy carefully before making a purchase.
📌 Digital Product Nature
All IPTV subscriptions and services provided by IPTV Smarters 8K are digital products. Since there are no physical goods, returns are not applicable.
📌 Refund Eligibility
Refunds are only granted in the following cases:
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Service not delivered: If you do not receive your IPTV subscription details within 24 hours of purchase.
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Non-activation: If your subscription cannot be activated due to technical issues from our side.
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Duplicate payment: If you are accidentally charged more than once for the same subscription.
📌 Non-Refundable Cases
We do not provide refunds in the following situations:
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Incorrect purchase (e.g., wrong package or device type selected).
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Incompatibility with your device if it does not meet IPTV Smarters 8K requirements.
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Poor internet connection or buffering caused by your ISP or device.
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Change of mind after account activation.
📌 Trial & Testing
We strongly recommend using our Free Trial option before purchasing any IPTV Smarters 8K subscription. This ensures compatibility with your device and satisfaction with our service.
📌 Refund Process
If you are eligible for a refund, please contact us via:
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Email: contact@iptvsmarters8k.com
Refunds will be processed within 5–7 business days after approval.
📌 Contact Us
If you have any questions about this policy, please reach out to our support team. We’re available 7 days a week to assist you.